Read the top-bar status
A percentage can remain unchanged for a short time while a complex section is processed. Effects, high-resolution media, long compositions, and dense layer stacks can take longer than simpler drafts.
When the render completes
The browser begins retrieving the finished MP4 automatically. Depending on browser settings, the file may appear directly in the default Downloads folder or the browser may ask where to save it. If no file appears:- Check the browser’s downloads list for an active, completed, or blocked download.
- Allow downloads from Tessact if the browser displays a permission indicator.
- Confirm the top bar returned to Render video after showing progress.
- Keep the tab open for a little longer if the file is large; saving can continue after rendering reaches completion.
- If the download still does not appear, follow Output does not download.
Leave the tab open
The active status belongs to the open editor tab. Closing the tab, refreshing the page, or navigating away can prevent you from seeing completion and can interrupt the automatic download. For the most reliable result:- Keep the device awake and connected.
- Leave the draft open in the same tab.
- Avoid reloading the page while Starting… or a percentage is visible.
- Do not start a second render to test whether the first one is still running.
Retry without creating duplicates
Use this sequence when progress appears delayed:1
Wait and observe
Leave the editor open. A brief pause in the displayed percentage does not necessarily indicate a failure.
2
Look for a clear outcome
Check for a visible error, a completed download, or the return of the Render video action.
3
Check the draft before retrying
Confirm media still loads, the timeline is not empty, and the composition settings are valid. Also check whether the first MP4 is already in the browser’s downloads list.
4
Retry once
Start one new render only after the previous attempt has clearly ended. Keep the tab open through completion.